Reset Password

*Your Subscriber ID is your billing account number. Refer to your registration information or check with your billing company.

If you've forgotten your password, this form will help you recover it. Enter either your username, the email address you used when registering, or the subscriber ID supplied by your biller and we will immediately email you a link to reset your password.

If you don't receive an email with a link to reset your password, make sure you don't have a spam filter that would prevent delivery of emails from VideoBox Support.

Also, we may have an invalid email address in our records, in which case you should write to us to have it changed.

If you set a new password, but it still doesn't work chances are your browser isn't storing cookies. Please view your browser's help menu for information on how to fix a cookies problem.